{"id":339,"date":"2022-01-28T09:34:08","date_gmt":"2022-01-28T14:34:08","guid":{"rendered":"https:\/\/phoenixportablesink.com\/?page_id=339"},"modified":"2022-04-07T13:19:25","modified_gmt":"2022-04-07T17:19:25","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/phoenixportablesink.com\/fr\/refund_returns\/","title":{"rendered":"Politique de Retour et de Remboursement"},"content":{"rendered":"
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Politique de Retour et de Remboursement<\/span><\/h1>\n

Derni\u00e8re mise \u00e0 jour: 6 avril 2022<\/span><\/p>\n

Merci d'avoir magasin\u00e9 sur Notre site www.phoenixportablesink.com.<\/span><\/p>\n

Si, pour une raison quelconque, Vous n'\u00eates pas enti\u00e8rement satisfait d'un achat. Nous Vous invitons \u00e0 consulter Notre politique sur les retours et les remboursements.<\/span><\/p>\n

Les conditions suivantes s'appliquent \u00e0 tous les Produits que Vous avez achet\u00e9s aupr\u00e8s de Nous.<\/span><\/p>\n

Interpr\u00e9tation et d\u00e9finitions<\/span><\/h2>\n

Interpr\u00e9tation<\/span><\/h3>\n

Les mots dont la lettre initiale est en majuscule ont des significations d\u00e9finies dans les conditions suivantes. Les d\u00e9finitions suivantes auront la m\u00eame signification qu'elles apparaissent au singulier ou au pluriel.<\/span><\/p>\n

D\u00e9finitions<\/span><\/h3>\n

Aux fins de la pr\u00e9sente politique de retour et de remboursement\u00a0:<\/span><\/p>\n

\u25cf \u201cCompagnie<\/b>\u201d (appel\u00e9e soit \"l'Entreprise\", \"Nous\", \"Notre\" ou \"Nos\" dans le pr\u00e9sent Contrat) fait r\u00e9f\u00e9rence \u00e0 Phoenix \u2013 10545996 Canada Inc.

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\u25cf <\/span><\/span><\/span>\u201cBiens<\/b><\/span>\u201d<\/span>, <\/b><\/span>\u201c<\/span>Produits<\/b><\/span><\/b><\/span>\u201d <\/span> ou <\/b><\/span><\/b><\/span>\u201c<\/span>Marchandises<\/b><\/span><\/b>\u201d d\u00e9signe les articles propos\u00e9s \u00e0 la vente sur le Service.

<\/span><\/p>\n

\u25cf \u201cCommandes<\/b>\u201d d\u00e9signe une demande de Votre part d'acheter des Marchandises chez Nous.

<\/p>\n

\u25cf \u201cService<\/b>\u201d fait r\u00e9f\u00e9rence au site Web.

<\/p>\n

\u25cf \u201cSite Web<\/b>\u201d fait r\u00e9f\u00e9rence \u00e0 Phoenix, accessible depuis www.phoenixportablesink.com.
<\/p>\n

\u25cf <\/span><\/span><\/span>\u201cVous<\/b><\/span>\u201d<\/span> ou <\/span>\u201c<\/span>Votre<\/b><\/span><\/b><\/span>\u201d<\/span> ou <\/span>\u201c<\/span>Vos<\/b><\/span>\u201d d\u00e9signe la personne acc\u00e9dant ou utilisant le Service, ou la soci\u00e9t\u00e9 ou toute autre entit\u00e9 juridique au nom de laquelle cette personne acc\u00e8de ou utilise le Service, selon le cas.<\/span><\/p>\n

Vos droits d'annulation de commande<\/span><\/h2>\n

Vous avez le droit d'annuler Votre Commande dans les 14 jours sans donner de raison.\u00a0 <\/span><\/span><\/p>\n

Le d\u00e9lai d'annulation d'une Commande est de 14 jours \u00e0 compter de la date \u00e0 laquelle Vous avez re\u00e7u la Marchandise ou \u00e0 laquelle un tiers que Vous avez d\u00e9sign\u00e9, qui n'est pas le transporteur, prend possession du Produit livr\u00e9.<\/span><\/p>\n

Afin d'exercer Votre droit d'annulation, Vous devez Nous informer de Votre d\u00e9cision au moyen d'une d\u00e9claration claire. Vous pouvez Nous informer de Votre d\u00e9cision en :<\/span><\/p>\n

\u25cf <\/span><\/span><\/span>En visitant cette page sur notre site Web : www.phoenixportablesink.com<\/span><\/p>\n

\u25cf <\/span><\/span><\/span>En Nous envoyant un courriel : info@phoenixportablesink.com<\/span><\/p>\n

Nous Vous rembourserons au plus tard 14 jours \u00e0 compter du jour o\u00f9, Nous recevons les Marchandises retourn\u00e9es. Nous utiliserons le m\u00eame moyen de paiement que celui que Vous avez utilis\u00e9 pour la Commande.\u00a0 <\/span>Des frais de r\u00e9approvisionnement de 15% seront factur\u00e9s et seule la diff\u00e9rence sera rembours\u00e9e.<\/span><\/p>\n

Conditions de retour<\/span><\/h2>\n

Pour que les Marchandises soient \u00e9ligibles \u00e0 un retour, veuillez Vous assurer que\u00a0:<\/span><\/p>\n

\u25cf <\/span><\/span><\/span>Vous demandez et recevez un formulaire \u00e9crit d'autorisation de retour de Marchandises de Notre part.<\/span><\/p>\n

\u25cf <\/span><\/span><\/span>Vous acceptez des frais de r\u00e9approvisionnement de 15%.<\/span><\/p>\n

\u25cf <\/span><\/span><\/span>Les Marchandises ont \u00e9t\u00e9 achet\u00e9es au cours des 14 derniers jours. <\/span><\/span><\/p>\n

\u25cf <\/span><\/span><\/span>Les Marchandises sont dans l'emballage d'origine.<\/span><\/p>\n

\u25cf <\/span><\/span><\/span>Les Marchandises suivantes ne peuvent pas \u00eatre retourn\u00e9es :<\/span><\/p>\n

\u25cf <\/span><\/span><\/span>La fourniture de Biens confectionn\u00e9s selon Vos sp\u00e9cifications ou personnalis\u00e9s.<\/span><\/p>\n

\u25cf <\/span><\/span><\/span> La fourniture de Marchandises qui, selon leur nature, ne peuvent pas \u00eatre retourn\u00e9es en raison de dommages.<\/span><\/p>\n

\u25cf <\/span><\/span><\/span>Les Marchandises qui ont \u00e9t\u00e9 utilis\u00e9es.<\/span><\/p>\n

Nous Nous r\u00e9servons le droit de refuser les retours de toute Marchandise qui ne r\u00e9pond pas aux conditions de retour ci-dessus \u00e0 Notre seule discr\u00e9tion.<\/span><\/p>\n

Retour des Marchandises<\/span><\/h2>\n

Vous \u00eates responsable de tous les co\u00fbts et des risques de Nous retourner la Marchandise. <\/span><\/p>\n

Les Marchandises devront \u00eatre retourn\u00e9es \u00e0 l'adresse indiqu\u00e9e sur Votre formulaire d'autorisation de retour de Marchandises.<\/span><\/p>\n

Nous ne pouvons \u00eatre tenus responsables des Marchandises endommag\u00e9es ou perdues lors de l'exp\u00e9dition de retour. Par cons\u00e9quent, Nous recommandons un service de livraison assur\u00e9 et tra\u00e7able. Nous ne sommes pas en mesure d'\u00e9mettre un remboursement sans r\u00e9ception effective des Marchandises, de la facture et de la preuve de livraison de retour re\u00e7ue.<\/span><\/p>\n

Contactez-Nous<\/h2>\n

Si vous avez des questions sur Notre Politique de Retour et de Remboursement<\/span>, Vous pouvez nous contacter :<\/p>\n

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  • En visitant cette page sur notre site Web : www.phoenixportablesink.com<\/span><\/li>\n
  • \n

    Par courriel: info@phoenixportablesink.com<\/p>\n<\/li>\n

  • \n

    Par t\u00e9l\u00e9phone: 1-800-578-2924<\/p>\n<\/li>\n<\/ul>\n

    <\/p>\n

    \u00a0<\/p>\n

    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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