Within 4 days of the completion of any transaction made on the Website, we will send you an order confirmation email including the total price of your order as well as the detailed terms of the transaction.

We reserve the right to cancel the transaction, without having to provide any justification. If we cancel your transaction, a notice will be sent to you by email at the address provided.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by merchants, resellers or distributors.

Generally, when we cancel a transaction, we do not charge the amount to your credit card or Paypal account.

Otherwise, we will refund you this amount or a corresponding credit will be applied to your credit card or Paypal account.  We always refund or credit using the same method of payment originally used by You.

RETURN AND REFUND

Please refer to our Return & Refund Policy our Website.

WARRANTY

To learn more about the one-year limited warranty, please refer to our Warranty on our Website.

Although we are very vigilant about the data on the products appearing on our Website, it may happen that display errors (price, description, etc.) occur.

Phoenix RESERVES THE RIGHT TO RECTIFY SUCH ERRORS WITHOUT OBLIGATION TO DELIVER THE GOODS ON THE CONDITIONS POSTED IN ERROR.

If such a situation occurs, rest assured that we will correct the incorrect information as soon as possible and contact you if you have already ordered this item.

PURCHASE AND ORDERS FROM USA AND OTHER COUNTRIES

Phoenix can sell and ship to the USA and other countries.

Contact Us

If you have any questions about the General Conditions of Purchase, You can contact us:

• By email: info@phoenixportablesink.com

• By phone number: 1-800-578-2924